Excess weight and packing dimensions are the approximated values, which are based mostly on the actual situation.

FAQ

1.  Q: Why should we choose you?
A: We only supply the bike with high quality component. All the components should be checked carefully before assembling, thus, any broken or deficient components will not be used on the bikes.

2. Q: Are you a factory or an import and export company?
A:We are an ebike manufacturer who do not use middle man and instead ship our bikes at    drastically reduced prices direct to the customer. You are saving a lot of money by buying    direct from us

3. Q: Can I get some samples?
A: Yes, feel free to order a sample or visit us at our factory for a test ride.

4. Q: Do you have the products in stock? 
A:  No, we produce to order.

five . Q: What’s your payment terms?
A: We accept all kinds of payment terms.e.g. T/T, L/C, D/A, D/P, O/A, and so forth.

six. Q: How do you ensure the quality of the bikes before delivery?
A: Bikes are tested for their performance, speed and productivity in harsh conditions by final quality control teams before delivery.

7. Q: What’s the delivery time? 
A: About 35-45 days depends on peak season or not.

8. Q: Can I mix different models in one container? 
 A: Yes, different models can be mixed in one container.

nine. Is it simple to assemble when I get it?
When you acquire the bike, merely get rid of the protecting sponge, unfold the bicycle, assemble the entrance wheel and peddles and you are Accomplished!

10. How do you cost the battery and how long does it consider?
The battery costs in about 3-four several hours using our provided charger. You can do this even though it really is on the bike or if it really is simpler, consider it out and charge it at residence or in your office.

11. Q: What’s your warranty term? 
We use only high quality parts on our bikes to make sure our bikes previous a lengthy time. And we do offer a TWO Yr Restricted Warranty on all our new bikes such as motor, battery etc… In the unlikely case that a part breaks since of flaws inside the initial year, we will ship substitution elements free of cost to you. Observe this does not apply to rider incurred damages or standard use and tear.

12. What’s the best pace of the bicycle?
Our bikes can simply hit 35km/hour on battery power by yourself. Because of to CZPTpe legislation we location a velocity limit at 25km/hour (For U.S. it is 32km/hour) The pace limit can be effortlessly adjusted prior to shipment upon your request.